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FAQ

Your Questions Answered

Here, you’ll find answers to common inquiries about our chauffeur services. We strive for clarity and transparency, ensuring you have all the information you need for a seamless experience. Explore the queries below to better understand our services and booking process.

Our Premier Services

At London Imperial Chauffeurs, we offer a range of premium services designed to meet your travel needs. From executive airport transfers to meticulous corporate travel arrangements, each service is tailored for your convenience and comfort. Discover how we can elevate your travel experience.

Explore Our Offerings

Our services go beyond simple transport. With a focus on quality and reliability, we cater to executives, VIPs, and discerning travelers. Let us handle your travel arrangements so you can focus on what truly matters.

Common Questions

Here are answers to some frequently asked questions regarding our services.
We recommend booking at least 24–48 hours in advance to guarantee availability, especially for events or specialist vehicles. However, we can often accommodate last-minute requests — please call us directly.
Absolutely. All our chauffeurs are hand-selected, highly experienced, and trained in advanced driving, etiquette, and discretion. Many have backgrounds serving high-profile clients, diplomats, and VIPs.
We are based in London and cover all major airports (Heathrow, Gatwick, Luton, Stansted, London City), private jet terminals (e.g. Farnborough, Biggin Hill), and long-distance travel across the UK and Europe.
Yes. If you have a preferred chauffeur or vehicle model, simply let us know at the time of booking, and we’ll do our best to accommodate your request.
Of course. We can provide child seats (infant, toddler, or booster) and vehicles with larger luggage capacity, such as the Mercedes V-Class. Just mention it when booking.
Always. We guarantee absolute discretion and privacy. Our chauffeurs are bound by strict non-disclosure agreements, and we never share client information.
Yes. Contact us as early as possible, and we will do our utmost to accommodate any changes to timing, route, or vehicle.
Yes, on request. We work with licensed, highly trained close protection operatives. This service can be discreetly integrated into your booking.
We accept all major credit/debit cards, bank transfers, and corporate invoicing. Secure online payment links are sent after your booking is confirmed.
We offer 45 minutes complimentary waiting time for airport pickups and 15 min at the private address. Standard cancellation terms apply and will be clearly stated at time of booking ( see below ).

Need more information?

If you have other questions or specific concerns, feel free to reach out to our team. We are always here to assist you and ensure you feel confident in choosing us for your travel needs.

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Get in Touch with Us

If you have more questions or need further assistance, please don’t hesitate to reach out. Our team is dedicated to providing you with all the information and support you need.

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